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Saturday, June 27, 2009

I no longer EnV CrackBerry users

Last week I got my second replacement BlackBerry. I just got my first Blackberry back in January of this year and I've had nothing but problems with it since day one. I've had very problems with it: wouldn't sync with my laptop, wouldn't connect to the WWW on the device, the email wouldn't work properly, it would freeze on a regular basis and I spent more time taking the battery out and putting it back in than I did using the Crackberry.

The newest replacement and the newest problem is that it shuts itself off and turns itself back on about every 3 minutes and has done that for a week.

I finally cracked up a bit when I called VerizonWireless. Let me tell you how badly this situation had gotten: I had the name and personal phone number with her extension and her personal email of a VZW technician who's been helping me with the mess that was my CrackBerry.

So I called her on Friday and finally said this was it and I hated it. I said if VZW wouldn't fix it, I was going to refuse to pay my bill and file daily complaints daily and with the Better Business Bureau until they were sick of me. She felt badly and thought I should be finished with Blackberry products. So she put me on hold and when she came back, it was all fixed.

The company is sending me a phone called an EnV2. I realize there is a phone called the EnV3 but since they were making exceptions they couldn't upgrade me to the "3". I guess the EnV2 is the Lg version of the Blackberry Curve and will do everything the Blackberry Curve would do except sync with Outlook- BUT my Crackberry Curve never would sync so I have no idea what I'm missing there.

So on Monday via Fed. Ex. I should be receiving my new EnV2 . So I guess we'll see what happens and if it functions well, like my old Strawberry Chocolate did, or if it turns out to be a piece of crap like my Crapberry... Cross your fingers that this phone functions properly. Either that or I'll be melting down.

Ring*ring,
Mags

3 comments:

Hecate said...

You can't surf the web like you did on your crackberry and you can't get your email like you did on the crapberry. It's not a smart phone, so I'm not sure why they told you it was the equivalent.

I have an enV2 and I love it. Hopefully it will be what you are looking for.

Maggie said...

Hecate- All I know is what they told me. I guess if i pay for the world wide web and email service and then download the software onto the phone then it does the same thing, I guess. Actually, I could care less at this point about email and web service on my mobile- I just want it to stay on and actually let me make and receive calls, and text, use the calendar and alarm clock, then I'm happy! :) Even all that would be a be a good change of pace.

Hecate said...

Then that's the perfect phone for you!